Fraud Targeting Credit Union Members

Members are getting calls or texts from scammers who are spoofing the Mocse number, and instructing members to reset their online banking passwords. 

Please remember the following:

  • Never provide personal information in response to a SMS Text, email or by phone even if they appear to be from the credit union.  Contact the credit union directly regarding this contact.

  • Never give your password, username or a one-time passcode for Online Banking.  These are things the credit union will never ask you.

  • ​Never give your full account number, debit or credit card numbers.

  • ​Review your accounts often to ensure all transactions are yours.

It is very important that if you suspect you are speaking to a fraudster to hang up and call Mocse directly.