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What if I get an error message when I try to enroll an email address or U.S. Mobile number?

Your email address or U.S. mobile phone number may already be enrolled with Zelle® at another bank or credit union. Call our member support team (209-572-3600) and ask them to move your email address or U.S. mobile phone number to Mocse Credit Union so you can use it for Zelle®.

Once member support moves your email address or U.S. mobile phone number, it will be connected to your Mocse Credit Union account so you can start sending and receiving money with Zelle® through the Mocse Credit Union mobile banking app and online banking. Please call Mocse Credit Union’s member support toll-free at 209-572-3600 for help.

Spoofing Calls! Do not give your personal information (i.e., Online Banking Credentials, Verification Codes, Account Numbers, SSN, or PIN number) to anyone.